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Can counties claim for outreach and engagement administrative activities incurred while engaging family members in the CARE process?

Counties are permitted to submit claims to the Department of Health Care Services (DHCS) for administrative activities incurred while engaging family members to support a respondent during the CARE process. DHCS will reimburse counties for these outreach and engagement activities to support CARE Act services, as outlined in Behavioral Health Information Notice (BHIN) 24-015: CARE Act Reimbursement Rates and Billing Guidance.

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