For training and technical assistance needs or questions, please email [email protected].

Data Collection & Reporting Resources


The CARE Act Process Flow follows the progression in Community Assistance, Recovery, and Empowerment (CARE) Act outlined in California Welfare and Institutions Code (W&I Code) sections 5970-5987. This new civil court offers multiple pathways for eligible adults, promoting access to community-based behavioral health services and supports. The W&I Code section 5985 outlines data collection and reporting requirements to measure the implementation and outcomes of CARE in counties and across the state.

The following technical assistance (TA) resources have been created to assist counties with this requirement. For additional questions or information, e-mail [email protected]. To submit a data-specific TA request, submit a Request CARE Act Data Collection and Reporting Assistance form.



The following resources include information about data collection and reporting requirements per Behavioral Health Information Notice No.: 23-052: Community Assistance, Recovery, and Empowerment (CARE) Act Data and Reporting Guidelines.

  • CARE Act Data Dictionary (File Version 1.0)- Contains instructions for data collection and reporting, including all the data elements required by statute, key definitions, and specifications to standardize data collection and reporting.
  • FAQs –Provides answers to frequently asked questions related to CARE Act data collection and reporting.
  • CARE Act Data Flowchart – Details every data point collected throughout the CARE Act process. Understanding this flowchart will be key to successful data reporting for CARE clients. This resource is intended to be used in conjunction Part 1 and Part 2 trainings.
  • CARE Act Data Dictionary Summary Table: Appendix B – Summarizes all data elements and includes the associated statute, data source, question, and measurement period for each data element and point and corresponds to Appendix B in the Data Dictionary. This resource is intended to be used in conjunction Part 1 and Part 2 trainings.
  • CARE Act Step by Step Guide to Uploading Document on MOVEit – A step-by-step guide that allows you to follow along and access the MOVEit file transfer application. This step-by-step guide is used in conjunction with Part 3 training.


  • Two options are available for County BH to bulk data upload via the MOVEit secure file transfer application are available:
  • Quality Assurance Protocol and Checklist Version 1.0 – This is the QA template used to assess data quality submitted to DHCS.
  • SurveyMonkey – This is a pdf document of the SurveyMonkey form that county BH can use to report data manually.
    • For county BH data team members who want to explore the survey to become familiar with the required data elements, you can use this test link and password: CAREtesting2024!


  • Request CARE Act Data Collection and Reporting Assistance (Form)
  • CARE Act MOVEit File Transfer Application Access (Form). This form should also be used for requests to add, modify, or remove users.
  • Join the CARE Act Resource Center Listserv (Form)

Additional Technical Assistance Support

  • Office Hours – These optional office hours occur bi-weekly to discuss data collection and reporting questions, issues, and concerns and are intended for county BH data team members. Register Here
  • For access issues with MOVEit, users should contact the DHCS CARE Team at [email protected].
  • For MOVEit password resets, please contact the DHCS IT Helpdesk: Email Address: [email protected]; Phone: (800) 579-0874 (select option 3); Hours of Operation: Monday through Friday; 7:30 a.m. – 5:30 p.m.
  • E-mail [email protected] for other questions or requests.