For training and technical assistance needs or questions, please email [email protected].

Training Materials

CARE Act Training Materials​

Health Management Associates (HMA) is offering trainings and open forum discussions on prioritized topics at least monthly. All Community Assistance, Recovery, and Empowerment (CARE) Act trainings conducted as part of this effort are recorded and materials are available for review. We will add training materials including the presentation (with notes) and recording link within 10 days after the training.

Note for training recordings:

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Please email [email protected] if support and/or materials are needed in another language or format. We will follow up within 5 business days to discuss your needs.

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View these recommended CARE Act Trainings to get started with the basics.

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CARE Act 201: The Client’s Journey Through the CARE Act

Overview of the pathways through the CARE Act/CARE process: referral, clinical evaluation, CARE Agreement/Plan, support, completion/graduation; roles of participants involved.

CARE Act 202: The CARE Agreement & CARE Plan

Provides information about the components of a CARE Agreement and CARE Plan that the client engages in throughout the stages of the CARE process.

CARE Act Eligibility in Practice

Overview of CARE Act eligibility criteria, including a review of diagnoses, symptoms, functional impairment and other criteria. Also covers the key points in the CARE Act process where eligibility is applied/reviewed.

Practical Approaches to Housing for the CARE Act

Discusses housing models and funding sources for persons with serious mental illness (SMI) who are experiencing housing instability, including a discussion of the challenges.

The Supporter Role in the CARE Act

Explores the role of a volunteer supporter through a case study and outlines the CARE Act volunteer supporter responsibilities, requirements, and components.

Role of the Family in the CARE Process

Provides an introduction to the family role in the CARE process. Discusses the ways in which family members can participate. Details action steps for families involved in the CARE process to support their family member.

Supported Decisionmaking & the CARE Act

Provides an introduction to supported decisionmaking (SDM), including a discussion of principles of SDM and the concepts of a decisionmaking network. Also discusses how SDM works within the CARE proceedings.

Supported Decisionmaking for Volunteer Supporters

Provides definitions of Supported Decisionmaking (SDM) and highlights its key concepts and principles. Outlines how to support the respondent to make their own decisions under an SDM framework.

Maintaining Neutrality as a Volunteer Supporter

Discusses the relationship between the supporter and the respondent. Reviews the importance of fully supporting the respondent’s self-determination.

Psychiatric Advance Directives

Reviews the background, purpose, and evidence of psychiatric advance directives (PADs). Discusses the when, who, how, and what of PADs in the CARE process.

Part 1: Schizophrenia Basics for Supporters

Provides an overview of schizophrenia. Discusses the when and how of a schizophrenia diagnosis, along with an overview of related disorders, associated diagnoses, and complications.

Part 2: Evidence-based Practices in Schizophrenia Care for Supporters

Introduces approaches and practices used to treat individuals with schizophrenia, including a person-centered approach, assertive community treatment, and medications.

Part 3: Supporting People with Schizophrenia for Supporters

Introduces concepts to consider while supporting an individual with schizophrenia. Provides helpful strategies. Reviews the recovery and supported decisionmaking models that can be applied to this population.

Part 1: Foundations of Trauma-informed Care (TIC) for Volunteer Supporters

Defines trauma and trauma-informed care. Identifies factors that are common causes of trauma. Provides an overview of how trauma can trigger responses and impact the brain and behavior.

Part 2: Goals and Principles of Trauma-Informed Care (TIC) for Volunteer Supporters

Outlines the goals of trauma-informed care and principles, including safety; collaboration; trustworthiness and honesty; empowerment; positive peer and natural supports. Discusses cultural, historical, and gender issues.

Part 3: Applying Trauma-Informed Care (TIC) for Volunteer Supporters

Overview of tools to help a supporter de-escalate situations using a trauma-informed approach. Discusses how to promote resiliency for those supporting CARE participants.

Part 1: CARE Act Data Collection and Reporting: Data Dictionary Walkthrough

Introduces the CARE Act Data Dictionary and resources to support data collection and reporting.

Part 2: CARE Act Data Collection and Reporting: Mechanisms for Data Submission and SurveyMonkey Demonstration

Details county responsibilities for data submission and describes the use of SurveyMonkey and MOVEit for submitting monthly data for CARE participants. A live demonstration of the SurveyMonkey platform is provided.

Part 3: Data File Submission and Quality Assurance Process Overview

Reviews the workflow for CARE Act data submission, provides a live demo of the MOVEit® file transfer application, and details the quality assurance process.

Overview of CARE Process for Supporters

Overview of the background on the CARE Act, roles within the process, and a high- level description of the court process.

Part 1: Trauma-Informed Care (TIC) & Organizational Considerations for Behavioral Health Agencies

Defines trauma and trauma-informed care. Identifies factors that are common causes of trauma. Provides an overview of how organizations can integrate trauma-informed care and avoid re-traumatization.

Part 2: Incorporating Trauma-Informed Care into the CARE Process for Behavioral Health Agencies

Overview of incorporating trauma-informed care into the CARE process. Highlights points in the CARE process that might be traumatic or triggering for CARE respondents and potential actions to reduce these triggers.

Part 3: Workforce Sustainability with Trauma-Informed Care for Behavioral Health Agencies

Overview of workforce wellness and the Assess, Recovery, Mitigate, and Strengthen (ARMS) Wellness Regimen for Professionals. Highlights potential strategies for resiliency, self-compassion, and self-care.

Addressing Implicit Bias for Behavioral Health Agencies

Provides an overview of implicit bias and examples of biases in different settings. Discusses strategies that behavioral health agencies can take to address bias in their work.

Role of the Peer in the CARE Process

Provides an overview of how peers can participate in the CARE Act. Discusses principles and core competencies of peer workers, including strategies and resources available for peers.

Cohort II Behavioral Health Agency Kick-Off

The virtual Cohort II Kick-Off was conducted for county behavioral health agencies as they prepare for the CARE Act implementation teams and included updates from CARE Act stakeholders.

Overview of CARE Agreement & CARE Plan for Volunteer Supporters

An overview of the CARE agreement and CARE plan, as well as opportunities for the volunteer supporter to support the respondent.

Housing, Services, & Supports Available Through the CARE Act: Training for Supporters

An overview of the housing and supports that may be included in the CARE process, as well as the volunteer supporter’s role in supporting the respondent with services.

Considerations for Petitioning In the CARE act Process

A review of eligibility criteria and court referrals to CARE, with a focus on areas relevant to the petition process.

Institutionalization and Criminalization of Persons with Schizophrenia Spectrum Disorders

An overview of the historical evolution of institutionalization and criminalization of persons with schizophrenia spectrum disorders, as well as implications for the CARE process.