April 2025

The CARE Act is more than just a process; it’s a way to connect individuals to services in their communities. There are many paths in, and there are individualized paths out. Each path begins when someone files a petition, with the goal of giving personalized support that someone would benefit from. The CARE process also encourages collaboration between all participants and promotes a person-centered process.

Consider reviewing the recently revised CARE process flow and training materials below.

• Orientation to the CARE Act Process: This training provides an overview of the CARE process, outlining key roles within the CARE Act and describing the overall CARE process including the petition/referral, engagement, court process/service connection, and service delivery.
• The CARE Process Flow to Treatment, Housing, and Support: This brief—available in multiple languages— demonstrates how a case may progress through the civil court, which covers the petition (including referrals), engagement, court process/service connection, service delivery, and assessing for reappointment or graduation.