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Training Materials

CARE Act Training Materials

Part 2: Goals and Principles of Trauma-Informed Care (TIC) for Volunteer Supporters


Provides an overview of the goals of trauma-informed care. Defines culture and intersectionality. Outlines the principles of trauma-informed care and considerations for the application of those principles.

This is part 2 of a 3-part series on trauma-informed care for volunteer supporters.


  • Karen L. Hill, PhD, ANP-C, MSN, RN, Principal, Health Management Associates
  • Judy Martin-Holland, PhD, MPA, RN, CNS, FNP, FAAN, Principal, Health Management Associates
  • Behavioral Health
  • Equitable & Person Centered Care
  • Serious Mental Illness & Evidenced-based Care
  • Volunteer Supporter