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Training Materials

CARE Act Training Materials

Part 2: Incorporating Trauma-Informed Care into the CARE Process for Behavioral Health Agencies


An overview of incorporating trauma-informed care into the CARE process. Highlights points in the CARE process that might be traumatic or triggering for CARE respondents and potential actions to reduce these triggers.

This is part 2 of a 3-part series on trauma-informed care for behavioral health agencies.


  • Karen L. Hill, PhD, ANP-C, MSN, RN, Principal, Health Management Associates
  • Deborah Rose, PsyD, Associate Principal, Health Management Associates
  • Behavioral Health
  • Case Worker / Case Manager
  • Equitable & Person Centered Care
  • Serious Mental Illness & Evidenced-based Care
  • Volunteer Supporter