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Training Materials

CARE Act Training Materials

Part 3: Applying Trauma-Informed Care (TIC) for Volunteer Supporters


Discusses tools that can help a supporter de-escalate situations and apply trauma-informed care in practice.​ Provides an overview of promoting resiliency for those supporting CARE respondents.

This is part 3 of a 3-part series on trauma-informed care for volunteer supporters.


  • Karen L. Hill, PhD, ANP-C, MSN, RN, Principal, Health Management Associates
  • Judy Martin-Holland, PhD, MPA, RN, CNS, FNP, FAAN, Principal, Health Management Associates
  • Behavioral Health
  • Equitable & Person Centered Care
  • Serious Mental Illness & Evidenced-based Care
  • Volunteer Supporter